InterCom brings live chat and email into a single shared inbox — with a knowledge base and AI summaries so your team always knows the context.
Free to set up · No credit card required
One script tag puts a real-time chat bubble on any site. Typing indicators, read receipts, and history that survives a refresh.
Customer emails land in the same inbox. Reply from the dashboard and it arrives as a normal, correctly threaded email.
Chat and email side by side. Filter by channel, assignee, or status. Assign, snooze, and resolve without leaving the keyboard.
Publish help articles, search them publicly, and surface the right one inside the chat widget as the customer types.
Long thread? Get what the customer wants, what's been tried, and where it stands — refreshed as the conversation moves.
Serve your help centre from help.yourdomain.com with SSL handled for you.